The company will also be including its Epic Coverage insurance free of charge on all future pass purchases (previously a $60 add-on). Visit Epic Coverage to learn more. Those who bought and used the day pass variety of the Epic Pass are also able to get back 80% credit on any unused days, while date-specific purchasers are permitted to get full refunds. For the 2020-2021 season, Sun Valley Challenger Pass and College Pass, and Snowbasin Premier Pass holders will receive 50% off the one-day window lift ticket price at all Vail Resorts owned and operated destinations. Epic Coverage is free with all pass products and provides a refund if you have an eligible injury, job loss, or experience other personal events that prevent you from using your pass. Epic Coverage also provides a refund for certain resort closures, including events like COVID-19. We asked readers to tell us about the spots that have delighted, inspired and comforted them in a dark year. A total of seven days of skiing and snowboarding at Resorts of the Canadian Rockies for the 2020/2021 winter season. To date, Vail Resorts has not provided refunds to pass holders — including you, Rob — because of cross-state travel restrictions. As early as April, the company also announced that its historically nonrefundable Epic Pass, a seasonal pass program, would automatically come with free Epic Coverage, a refund policy that offers protection for a set list of qualifying incidents. Epic Coverage grants full or prorated pass refunds in situations like resort closures and personal events like job loss or injury. Epic Pass skiers under travel restrictions in the Northeast are upset after being denied refunds by Vail Resorts. Yet state travel advisories are not. Perisher is Australia's most popular snow holiday destination. Subscribe to our newsletter. Despite State Travel Restrictions, I Can’t Get My Ski Pass Refunded, Vermont Agency Commerce and Community Development, popular middle ground for travel companies. “We have not announced any credit program for the 2020/21 season, but we will be reviewing the season in total and will assess how to retain the loyalty of pass holders, given the unique circumstances of this season,” the spokeswoman said. Despite a blitz of preseason assurances of risk-free booking on seasonal ski passes, Vail Resorts, Okemo’s parent company, is refusing to issue pass refunds for people facing state quarantine requirements. Vail Resort's Epic Pass is a multi-mountain season pass that allows skiers and snowboarders access to the company's roster of resorts. As many clamored for refunds and cashback, the company responded by announcing a program that would allow pass holders to use redeemable credits on future passes. That is why the numbers are as bad as they are.” He feels that Vail Resorts is punishing pass holders who are trying to do the right thing, he added. for COVID-19), giving pass holders a refund for any portion of the season that is lost. In a statement, a Vail Resorts spokeswoman said, “While Vermont’s quarantine requirements may present challenges for some pass holders, they do not prohibit pass holders from accessing our mountains. “In general, state quarantine requirements, while inconvenient, do not prevent a trip from taking place as technically the traveler is still able to reach their destination,” said Megan Moncrief, the chief marketing officer at Squaremouth, a travel insurance-comparison website. Epic Coverage is free with all pass products and provides a refund if you have an eligible injury, job loss, or experience other personal events that prevent you from using your pass. Epic Coverage is free with every Epic Australia Pass and gives you refunds for job loss, injury, certain resort closures (including Covid-related closures) and more. Ms. Ai spent several weeks battling with the hotel, which is largely sticking to its policies about nonrefundable prepaid rates, until she finally accepted a voucher for a five-night stay to be used within the first half of the year. Epic Coverage is free with all pass products and provides a refund if you have an eligible injury, job loss, or experience other personal events that prevent you from using your pass. Although Epic Coverage is technically a refund policy, and not insurance, Vail Resorts’ stance — that adhering to state travel advisories is a willful decision that consumers must make for themselves — tracks with the insurance industry’s view. Epic Coverage also provides a refund for certain resort closures, including events like COVID-19. 2021 Epic Australia Pass access starts with the 2021 Australian snow season and concludes with the 2021/22 snow season in the Northern Hemisphere. It now offers more than 1,400 acres, nine lifts, a kids center and a new European bistro at 12,500 feet with panoramic mountain views. In an earnings call in December, Vail Resorts announced a net revenue decrease of 51 percent for its first quarter fiscal-year 2021 (the three months ending Oct. 31, 2020). Vail also pushed back the season pass renewal deadline to Labor Day. Resorts include: Fernie Alpine Resort, Kicking Horse Mountain Resort, Kimberley Alpine Resort, Nakiska, Mont Sainte Anne, and Stoneham. I won't get into all of the details for the pass but I will give you 3 terrific reasons as to why I think it's so rad! Visit Epic Coverage to learn more. Though every 2019/20 Epic Pass user received a minimum of a 20% credit regardless of how active they were, others who skied less often were able to get even more. On the East Coast, after booking a three-night stay for the presidential inauguration at Moxy Washington, D.C. The Fortnite Crew is a monthly subscription service. It’s a very 2020 — wait, 2021 — travel predicament. If you bought a 2020/21 pass, start here. With Epic Coverage, pass holders are eligible for refunds if they miss ski days as a result of job loss or transfer, stay at home orders, student visa issues, and pregnancy, for example. Which leaves me thinking about something you wrote in an email: “Beyond my own refund, it’s a bit heartbreaking for those on the front lines trying to keep their heads above water, even as so many disregard public guidelines.”. Most of the controversy stems from the travel restrictions that Vermont put in place last fall, requiring visitors to the state to quarantine for 14 days or produce a … “The State of Vermont issued some of the strictest ski resort guidance in the country,” Mr. Brady said in an emailed statement. All of those states currently have travel restrictions, as does your home state of Massachusetts. But back to those slopes. Vouchers: Qualifying 2019/20 season pass and unused K-Ticket holders received a voucher toward a 2020/21 season pass or K-Ticket. Vail continues to try to reframe how skiers view season passes, too. Epic Coverage replaces Pass Refund Protection and is automatically included with every 2021 Epic Australia Pass. This means that if they bought a full season pass at the normal price of $979, then the most they'd get back would be roughly $790 worth of credits. Vail Resorts, one of the biggest players in the ski industry, has more than 30 resorts across 15 states. Subscriber For $11.99 per month, you’ll receive monthly 1,000 V-Bucks and in-game items, plus get the Battle Pass that’s yours to keep. For instance, the Northeast Midweek Pass — the one you purchased, which cost around $450 when it was on sale last year — grants access to 17 resorts in New Hampshire, New York, Pennsylvania, Ohio and Vermont. Many purchased the Epic Pass to ski resorts in Vermont, which has strict travel restrictions for interstate travel. Epic Coverage is free with all pass products and provides a refund if you have an eligible injury, job loss, or experience other personal events that prevent you from using your pass. The shortened ski season prompted many season pass holders to request refunds for missed days at the mountain. Epic Day Pass or Multi-Pack Season Pass Product: You will be eligible for a refund based on the number of days allotted by your pass product, the Priority Reservation Days you were unable to use your pass, and the number of days you use your pass outside of your Priority Reservation Days, due to a qualifying resort closure or qualifying cancellation of Priority Reservation Days in the 2020/21 season. All credits refunded to pass holders are able to be put toward the purchase of any future Epic Pass, be it a full season pass, a multi-day pass, or a date-specific pass. Located in the picturesque Kosciuszko National Park in NSW, its four resort areas make it the Southern Hemisphere's largest alpine resort. We frequently receive products free of charge from manufacturers to test. For more information, or to inquire about credit refunds or next year's pricing, visit the Epic Pass website. The silence is telling: Where’s the corporate responsibility? 203 reviews of Epic Pass "The Epic Pass is so darn EPIC! One notable exception is Alterra Mountain Company’s Ikon Pass, which grants access to 44 ski resorts, including Sugarbush Resort in Vermont. Vail Resorts’ individual, date-specific lift tickets, rentals and ski-and-ride school lessons are easily refundable. Epic Coverage also provides a refund for certain resort closures, including events like COVID-19. Access your exclusive Epic Pass holder savings, including 20% off food, lodging, lessons, rentals, and more with Epic Mountain Rewards As one New Hampshire–based nurse said to me on the phone this week: “This is an active thing happening everywhere in the United States. But during the 42 days since the abrupt end to the 2020 ski season, the biggest ski-pass program, Epic, has been very quiet. Epic Coverage provides refunds in the unlikely event of certain resort closures (i.e. Epic Coverage replaces Pass Refund Protection and is automatically included with every 2021 Epic Australia Pass. With options for date-specific and multi-day passes, spring-only access, and the ability to visit a laundry list of mountains, Vail's Epic Pass is one of the most versatile season passes available. Resorts include: Fernie Alpine Resort, Kicking Horse Mountain Resort, Kimberley Alpine Resort, Nakiska, Mont Sainte Anne, and Stoneham. Visit Epic Coverage to learn more. One of the most popular season pass providers, Vail Resorts, announced it would issue credit refunds to all 2019/20 Epic Pass holders. Help! Access your exclusive Epic Pass holder savings, including 20% off food, lodging, lessons, rentals, and more with Epic Mountain Rewards Refund Available: We will issue a full refund before November 20, 2020 for any passholder who has not used his/her 2020/21 pass and desires a refund for any reason. The holiday restrictions at select resorts with the Epic Local Pass and single-day passes are Nov. 27–30, 2020, Dec. 26–31, 2020, Jan.16, 2021, Feb. 13–14, 2021. Tim Morse, a New York–based Epic Pass holder, had hoped to go back and forth to Mount Snow in Vermont this winter. "With this plan, we wanted to address last season, and also provide assurance for next season.". Epic Coverage is free with all pass products and provides a refund if you have an eligible injury, job loss, or experience other personal events that prevent you from using your pass. A report from WCVB Boston is bringing light to Epic Pass holders who were refused refunds this season. Sarah Firshein is a Brooklyn-based writer. Epic Coverage is included with 2020/21 passes. Epic Coverage also provides a refund for certain resort closures, including events like COVID-19. The Facebook ski groups I’ve been lurking in are abuzz with reports of impossible-to-crack Vail Resorts customer-service lines and refund requests that seemingly go nowhere. Vail's promise to offer credits for the shortened 2019/20 ski season should allow most pass holders to remain confident in purchasing again for the following season. If you buy them, we get a small share of the revenue from the sale from our commerce partners. Visit Epic Coverage to learn more. Epic Coverage is free with every Epic Australia Pass and gives you refunds for job loss, injury, certain resort closures (including Covid-related closures) and more. According to Ted Brady, the deputy secretary of the Vermont Agency Commerce and Community Development, Vermont’s new travel restrictions — which require a 14-day quarantine or a seven-day quarantine plus a negative PCR test, either completed at home or in Vermont — have reduced the number of skiers and snowboarders coming into the state this year. Please note that use of your pass at any time throughout the season, will affect your refund eligibility and refund amount. “Most notably, this guidance requires all guests to attest that they meet the quarantine requirements and understand that failing to do so could result in the loss of their skiing and riding privileges.”. Eight of those states, Vermont included, currently have quarantine or testing mandates — and sometimes a combination of both — for out-of-state travelers. Arapahoe Basin Ski Area opened in 1946 with one tow rope and a $1.25 lift ticket. These requirements could be changed again, or even eliminated, as soon as next month.”, She added, “We certainly apologize for any confusion, but we were intentional in specifying ‘mandatory stay-at-home orders’ versus ‘travel restrictions’ on our website and in communications with guests.”. Visit Epic Coverage to learn more. Get it now on Libro.fm using the button below. Epic pass holders will receive 50% off additional lift tickets after all 7 days are used. Though every 2019/20 Epic Pass user received a minimum of a 20% credit regardless of how active they were, others who skied less often were able to get even more. Mountainwatch | Press Release Get back to the mountains you love with the 2021 Epic Australia Pass, on sale today, offering the best value to skiers and riders looking for access to Perisher, Hotham, Falls Creek and more. "Epic Pass Facebook message boards, and frankly, the inaction by Vail Resorts and Mt. Visit Epic Coverage to learn more. Epic Coverage is included FREE with every 2021 Epic Australia Pass and provides refunds associated with certain personal events, including certain resort closures (such as any due to COVID-19), illness, job loss, injury and more. “But that is not helping solve this issue. Although Vail Resorts offered last season’s pass holders credits of at least 20 percent and up to 80 percent when the pandemic cut short the season in March, that isn’t currently an option for this season’s pass holders. since, “No Rules Rules: Netflix and the Culture of Reinvention”. Downtown, Michelle Ai learned she could not actually attend the inauguration: in deference to the Presidential Inaugural Committee’s warning against travel to Washington, her senator’s office is not giving out tickets. And sign up for our weekly Travel Dispatch newsletter to receive expert tips on traveling smarter and inspiration for your next vacation. Photo: Perisher. We develop cutting-edge games and cross-platform game engine technology! Epic Coverage is included with 2020/21 passes. If you need advice about a best-laid travel plan that went awry, send an email to travel@nytimes.com. With the end of the 2019/20 ski season disrupted due to the COVID-19 pandemic, Vail Resorts knows its Epic Pass holders aren't happy about missing valuable spring skiing days. For instance, pass holders who skied five days or less are eligible for a credit refund of up to 80% of their initial pass price. The refunds range from a minimum of 20% of the pass cost on up to 80% depending on how many days it was used, and the credits are eligible to be used on future pass purchases. We highlight products and services you might find interesting. The program’s Adventure Assurance policy allows unused passes to be rolled forward to next season. “I could very easily go to Mount Snow and just say that I’ve quarantined,” Mr. Morse said when I called him this week. Epic Coverage provides cash refunds to our pass holders for the 2021 Australian season and 2021-22 Northern Hemisphere season based on the price you paid for your pass. Epic Coverage also provides a refund for certain resort closures, including events like COVID-19. SEASON October 2020 – June 2021. Epic pass holders will receive 50% off additional lift tickets after all 7 days are used. Account active Buying a season pass early puts many users in a position to have it pay for itself in around five days on the mountain. A total of seven days of skiing and snowboarding at Resorts of the Canadian Rockies for the 2020/2021 winter season.

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