Yes, they will DENY DENY DENY so they don't have to pay the consumer a dime. Shop around, check Town Fair, Costco, BJs and a few local places, find a set of Bridgestones from BJs cheaper than other places and place the order. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. When I arrived for my appointment, I was told they would not install products not purchased from Costco. Aware of how Email Customer Care on customerservice@costco.com. Costco is the place to get them. Today I have a different experience. Consumers want to see how a business took care of business. You can click the “Feedback” tab on the right side of the screen or scroll to the bottom of the page and click “Feedback.”. Apple Device: Tap the “More” button, then select “App Feedback.”. The overall rating of the company is 1.8 and consumers are mostly dissatisfied. I visited 3 times Costco Tires Centre Oshawa. Initial Costco complaints should be directed to their team directly. I get no credit for the old ones so I am supposed to flush $400. The Costco Advantage: Initial complaints should be directed to Costco directly. Costco is known to have one of the most generous return policies in retail. After all paperwork was done I asked about the wait time and was told 1.5-2 hours. Email Address. To learn more about the ways to appreciate the reviewer please visit I purchased 2 tires a little over a year ago at the East Hanover, NJ Costco. Yelled at me and told me that no one here ever told anyone that no need stay in line for tires rotation. The phone call is the beginning of insane infomercial of junk & zero related to the person calling!! The first Cosco in mountain View didn't have the tires we needed, and was no help, the second Costco in Sunnyvale didn't have it also, but called the Santa Clara Costco to make sure they had it in stock, and gave us all the info we needed. Thank you, you have successfully subscribed to our newsletter! Was told that I would get a discount if I ordered something else.. after my order was so messed up.. To request policy on unamerican activties. Review #1721815 is a subjective opinion of poster. I am very much surprised by this behaviour as we customers are not Mechanics and have zero knowledge about what is required for the replacement of tyres. Create new account Need Help? From wheels to automotive lighting, seat covers & floor mats to cargo & storage racks, if you can push it or pull it, tow it or charge it, Costco.com has everything you need. Visit Customer Care Email Address Form. ... Discount Tire Centers: $168 : $23 : Costco: $165 : $14 : Tire Rack. All Rights Reserved. We were also told that the cell phone reception is not the greatest in the store. Then I asked if it is ok to take the car to fill in the gasoline while waiting and my car key was literally thrown at me by service desk person :(. See reviews below to learn more or submit your own review. Unsubscribe easily. Otherwise, do what we are going to do and go elsewhere. Rights Reserved, You Are About to Contact PissedConsumer.com. No wonder they have a turnover problem,. Refused to cover their OWN work in installing faulty valve stems, tires leaked, said they'd replace under warranty of service agreement, THEN refused to saying that we actually needed news tires: THEN they refused to acknowledge we were in 100% compliance with the rotation schedule for warranty application of the NEW tires THEY said we needed to BUY!?! Costco.com does not respond to my current Executive membership id#, customer service hold time longer than 15 minutes. When I went for the replacement as per my appointment, the mechanic said I can't find a special key in your car which is required for replacement. They checked the sensors and told me only one needed to be changed, so I bought four sensors and gave one to them to get that done, and then they give me the paper notice mentioned to better get all the other three sensors done. FAQ. I asked how come your mechanic could not find the key? How to make a Complaint to Costco. This is hurting Stock shares and future customers!!! COSTCO TIRE CENTER Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported Your Search: Costco Tire Center. My husband ordered 4 tires online for my car about a week ago and then this morning he received an email told him that the tires had delivered to the store. Given that the tires were practically brand new and had less than 100 miles driven on them, 28% wear and tear as … Every time team over there different excuses not install tires. Unless you get called up specifically, wait your turn like an adult. Just trying to spend money!!!! Allegedly, the first in line can get four tires within 45 minutes. Be the first one to find this review helpful. West Des Moines, IA 50266 (515) 222-2926. The warehouse stores stock very few tires, mostly you order, they ship and then install. See a Costco representative or BridgestoneTire.ca/warranty for details. I give up! When you call the store, the tire line won’t connect, when you get administrative staff to connect you, the phone. While waiting the staff was referring to us as those two since our car was the last one. Complaints for Costco Wholesale Corporation. We’ll start sending you the news you need delivered straight to you. Check our FAQ, No one would tell you you can just skip the line the next time you need service. However, the guy at the tire center told us they do not have our appointment on schedule today when we arrived at the store. Everything is ready to costco wholesale tire center when the customer feedback. Costco has become the same as the other rip off retailers; refuse to warranty the MANUFACTURER warranty! Costco offers competitive pricing on major brands such as Michelin, BFGoodrich and Bridgestone. I'd love to see a Costco employee come through with a whistle and get people out of the way so you can get your shopping done. Trying to obtain member pricing to place large order. I purchased 2 new Bridgestone tires for the front a couple of days ago from the East Hanover, NJ Costco. Under Costco warranty, this would mean Costco pays 72% the cost of a replacement tire and the customer would pay the difference of 28% out of pocket. The company started in 1976 in San Diego to serve small businesses but has grown into an international company. We are processing your message. Costco: The Right Place to Buy Tires. Use this comments section to discuss problems you have had with Costco, or how they have handled your complaints. However those are the only tire brands they carry. Tweet Costco Comments. I booked winter tire change at new Costco at Buffalo Run, Calgary. After 2 hours (at the time the store is closing) the car was not in and I was offered to come the next day morning or wait outside until it is done - the weather in Calgary is cold and it was -3 C outside. Read reviews and complaints about Costco, including membership options, departments, services, locations and more. Costco complaints contacts. The dealer shown me the key along with the toolbox inside the car. I tried to book online, no matter what time you picked, it comes up with an error message and you have to start over again. Download Costco Tire Center Complaints doc. I refused to wait outside and explained that I need to work the next day and was not planning the tire replacement, so we together with 3 more customers were waiting in the empty store. I will never buy tires for my family at Costco. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Truly eye-opening experience. #1 - #2 Costco managers are aware of the tire appointment online insanity crap. These cons are mostly associated with the individual warehouse that I worked in and may not be present in other locations. 1. So he called the tire center to make an appointment for tire changing. A link has directed you to this review. Costco vendor not honoring rebate. Costco Tire Services are for Costco Members Only. Other tire shops find it hard to beat the prices at our warehouses, where you can get car, … Puerto Rico warehouses will allow no more than one person to enter the warehouse with each membership card, in accordance with local government mandates. The lady at the counter treated me like a trash. I heard him speak to a tire center guy through his cell phone about his name, car made, and appointment time [THIS AFTERNOON 4 PM] TWICE to ensure that we got the correct information. Please be careful if you are getting your tires, TPMS installed here or any work is done. Pissed Consumer © 2021 All Monday through Friday, 10 a.m. to 8:30 p.m. I went to the Costco on 1 Yorktech Dr, Markham. Literally it will cost $20k plus in returning damaged goods, defective crap to hurt their bottom line. Claims manager made me out to be a liar and made me feel like I was doing something dishonest. Member benefits include shipping and handling costs as part of the retail pricing and an installation package. View complaints, reviews and check out how BCA rates Costco Wholesale Corporation. That said, Costco’s list of reviews and complaints shows that the perks of getting your tires there may not always play out well in practice. After 3 hours and 1 hour after closing the car was done. How those businesses take care of those complaints is what separates good businesses from the rest. I purchased 4 winter tyres of Michelin from Costco for my Audi Q5. Find Your DriveGuard Tires Watch Video Driveguard tires, Opens a Dialog. What can we help you with? Our content is intended to be used for general information purposes only. I paid for new tires and for them to change. Cons. Filled a report out with the tire manager right away when picking up the car. After I got my car back and noticed the TPMS valve caps not there. The lady helped me told me that I don’t need to wait in line next time I came back for the tire rotations. So if you are looking to be frustrated, try to get winter tires installed from Costco. This is a short sighted policy and poor customer service. I went to the dealer as my car is new and they should provide me the key. We value your privacy. We drove 40 minutes to get there and now we need to make a new appointment and then wait for another meaningless 3 hours to get tire changed. Remember, you screw w/ customers, they/I screw you back. It rings but no one will answer. View full Costco Auto Program overview Definitely do not consider this Costco for your tire replacement. or. Costco - Damaged rims at tire service center Damaged the finish on all four rims when installing new tires. After waiting for installation I was told they will not install them because even though they are the same brand and size and model they will not install them because the old ones have a speed rating of W and the new ones have a speed rating of V. They told me they no longer sell the W speed rated tires so I would have to buy 4 new tires. Customers can purchase a warranty that includes rotation, flat repairs, valve stem repair and nitrogen inflation. Seriously guys at tire center, think about the reason why your rating is only 1 star out of 5???? The phone call is the beginning of insane infomercial of junk & zero related to the person calling!! Better find some reputable tire store to do the tire installation!!! 1,418 reviews for Costco, 3.8 stars: 'Been a member of Costco for 25 years! Review the privacy policy. Recent recommendations regarding this business are as follows: "Don't waste your time", "Buyer be ware. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. The person I found was very rude in talking, too. Sold me 4 tires about 3/4 months ago,I have a nail in a tire,which can not be repaired.None in stock,Discontinued that brand.I am retired,need to get around,I have to stay at home because afraid tire will go FLAT.1 weak later still NO tire. We are not gonna search the key. 7205 Mills Civic Pkwy. This company is not yet accredited. Warranty: Complaints handling is available on the Costco website via ‘Customer Support.’ The first step is to call on the complaints line (02) 9469 7999.If your complaint is not resolved at this stage, the company’s complaints procedure is clearly set out along with further contact details such as a correspondence address and online contact form. ConsumerAffairs is not a government agency. The customer service is insanity and Stockholders must know how incompetent and inefficient the tire department is!!!! You can basically return anything, at any time — with some limited exceptions . Company resolves 59% of complaints brought to its attention from Business Consumer Alliance. ", "Buyer beware". Thank You for Your Reply! Value your time in the managers only installs authorized tire rotation, the bottom of the others even through the car. Finding tires for sale that will keep you safe through any adverse weather conditions and all seasons is easy with the selection at Costco. Review #1356195 is a subjective opinion of poster. We went to Buffalo Run Costco on Sept 30th. Damaged the finish on all four rims when installing new tires. ; Puerto Rico Warehouse Hours. Looking for a retail store? The major problem with this Costco is it's always crowded as hell, especially weekends, and the shoppers are always blocking the way standing in the aisles having conversations. I came back to the Lexus dealer and asked them and they said there might be cost 40 dollars to buy four caps. In a recent Consumer Reports survey, Costco wasn’t necessarily the cheapest on pricing. I came here today for the tires rotation. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. The person at counter said it is your responsibility to find the key and keep it ready on the passenger's seat. Costco is a popular membership warehouse club offering a range of consumer products, including tires. The comparison between Costco and Discount Tires is debatable. When you try calling the tire center, with the number posted on the website, it doesn’t work it is not connected. MICHELIN: you are being ripped off by using them as a Distributor, I don't even need to see the delivery numbers! Unsubscribe easily. #1 - #2 Costco managers are aware of the tire appointment online insanity crap. Copyright © 2020 Consumers Unified LLC. Login. Her understanding of vehicles has made her the “go to” person on TV, radio, print media and the Internet. 52 reviews of Costco Tire Center "This place has the best service. He took pictures. Shop Costco.ca for electronics, computers, furniture, outdoor living, appliances, jewellery and more. Call Customer Care on 1 (800) 774-2678. But she didn’t listen and kept yelling at me and not listening. Unsubscribe at any time. I will pay more to have them professionally installed somewhere else. Login. Tire search tool: Its location on this page may change next time you visit. www.realthanks.com, This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Password Forgot Password? Costco does offer good quality tires from Michelin, Bridgestone, and Goodrich. You can find contact details for … I just need to come to the counter and it only takes couple of minutes. Waste of time booked the appointments every time. Also I paid online for their tyre replacement. 5 HOURS wasted to get tires rotated and valve stems replaced in TWO TRIPS to this rip off scam hole in Middleton, Wisconsin. Costco Auto Program ranks 828 of 4530 in Dealers category. They said when they throw out the TPMS caps and could not find them. This was the 3rd Cotco tire center we went to. Costco.com will gladly issue a credit for the difference between the price you paid and the promotional price, with some limitations. Consumer Reports' survey rates tire shops, showing the most and least satisfying tire retailers. The next day the TPMS warning light on, then I sent the car to the store and they asked me to book another appointment. My membership is current. Costco reviews (www.costco.com): Problem with a purchase. Do you have something to say about Costco? Always saying booked but when you drive there the bay has maybe 2 cars or 1. We arrived at 6:30 pm for an appointment at 6:45 pm. Hours of Operation. Costco gave me the run around with several different managers and when finally given to a claims rep. she dismissed the damage as normal wear and tear. I tried to explain to her that I had no problems staying in line. 2nd time the treads on tire not enough, 3rd time whenever I got new tires from where somewhere else they said, "We don't install other stores new tires," provided that no option was given at 2nd time to purchase new tires from Costco. So went to check out how the things are going after 1 hour and were yelled at because we were not supposed to come before 2 hours as they are busy. Doors open at 9AM but people line up outside the doors at 8:30AM. It's no wonder that whenever you go to the tire center, all the employees are new again. I had to submit my own photos, because the tire manager said he lost the original photos. Once found defect in tires, showed me the tires that was not mine. What happened? Get buying tips about Tires delivered to your inbox. Enjoy reading our tips and recommendations. Review #1750529 is a subjective opinion of poster. The other perk that goes hand in hand with this is Costco’s lifetime rotation and balancing service. But our analysis of the data shows Costco tire prices are still competitive and customer satisfaction with the warehouse club is high. Best of all, Costco offers all these professional-grade tires, car accessories, and tools at our famous wholesale price. If the tire is fairly new at the time of the flat, Costco will replace it with a new tire. Costco Tire Center Remains Competitive on Pricing. How do I know I can trust these reviews about Costco - Tires? Filled a report out with the tire manager right away when picking up the car. Voir le site en français. Then only we can replace the tyres. Please note that your Costcotireappointments.com login information is not associated with your Costco.com account. Major brands: Some of the tire brands that you will have to choose from with these stores include Goodyear, Towmaster, Velox, Michelin, BF Goodrich, and more. Want tires for sale that will keep you safe through any adverse weather conditions and all seasons? This feature is currently under development. We value your privacy. If you wish that your prior post be removed, submit a notarized letter. She has authored multiple books and writes a column for several outlets, including Parade Magazine, NewsMax and Car Coach Reports. In-Home Delivery and Installation Service FAQs Costco Logistics offers in-home delivery and installation services for many large items sold on Costco.com. 34 reviews of Costco Tire Center "They sell tires to Costco™ members and their proxies, meaning that you non-members can get the discount(s) by dragging your (mostly) willing Costco™ member friends with you. Enjoy low warehouse prices on name-brands products delivered to your door. The tire department of Costco wholesale club stores offers lots of different tires to choose from, so you will definitely want to know what your options are like. https://costco-auto-program.pissedconsumer.com/complaints/RT-P.html A similar story happened to my friend last year at the same Costco store!!! Actual results may vary based on proper tire maintenance, vehicle, driving style and road conditions. ... Costco Tire CTR. Download Costco Tire Center Complaints pdf. You can find contact details for Costco above. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Tires can be bought online or through the warehouse using the search tool based on vehicle, tire size or item number. This is the best way to manage and repair your business reputation. All business will get complaints. Called three times to place an order and obtain pricing since website login not working. Sign up to receive our free weekly newsletter. She is a regular guest on major news and morning shows, discussing the latest updates on cars and car financing that will help drivers make smart decisions when buying, maintaining and financing cars. It's just horrible. U.S. Costco warehouses: For specific hours, find a Costco warehouse near you. I came again at the Costco Etobicoke Tyre Center. The tires are Bridgestone 225/50r17 94W which were placed in the rear and have very little mileage on them since I have been working from home. Attention guys of Tire Center at Boston Heights, Ohio, focus on your job and make customers' appointment CORRECT!!! Think about it???? I bought 4 tires at the Costco at Clifton NJ. Desktop or Laptop Computer: Head to Costco.com. For more information about reviews on ConsumerAffairs.com please visit our Lauren Fix, also called The Car Coach, is an automotive and auto finance expert. Get Accredited Login Welcome to BBB Northwest + Pacific. It is there in the car inside toolbox. See BBB rating, reviews, complaints, & more. Costco - The Best Place to Buy Tires. Took money, cancelled order. I had 4 replacement TPMS sensors I wanted installed while they were installing the 4 new tires. I will take my business elsewhere but will cost costco BIG $$$ for abusing me after I'm locked into membership!!! Hiding negative complaints is only a Band-Aid. Costco members have grown to love the tire service at Costco and it is a very handy service to use while you are shopping in the warehouse, but the tire department lines are getting longer, profits are down and with fewer employees working in this department, something has to give.

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